logo smartbuy

SHIPPING INFORMATION

We ship via UPS, and use their Priority Mail service.  For international orders, please allow an additional 1-2 weeks of delivery time. Once an order has been shipped, you will receive an email confirmation and tracking number of your package

SHIPPING COSTS & DELIVERY TIMES

**We don’t cover customs fees (may apply in Europe/UK with every order value of $25 and up).

More questions? Email us at [email protected]

RETURN CENTRE

If you want to return your item(s), please ensure it meets the following criteria:

What items are returnable?

• Within 30 days of receipt of your shipment
• In original condition & packing

Are there any charges for a return?

• Customer is responsible for the return shipping cost

What items are non-refundable?

• Items purchased with a gift card
• Items which are purchased in the SUPERSALE
• Used or damaged products, or packaging

How do I start a return?

• Contact [email protected] with your full name and order number
• We will send you a confirmation email with the return guidelines